If you think Netflix was the cause of Blockbuster's failure, you'll change your mind after you hear Alan Payne explain the reasons for this company's demise.
Alan was a longtime owner of a chain of successful Blockbuster stores. He was also featured in the Netflix 2020 documentary, The Last Blockbuster.
Alan's new book is Built to Fail, and we learn four reasons for Blockbuster's eventual bankruptcy which started with poor leadership at the CEO level.